4.1 A summary of the within-case analysis
A summary of the within-case analysis is shown in
Appendix 3. The table covers the link between BPM and
organisational performance, the link between BPM and
SCC, the benefits of working collaboratively with SC
partners and organisational performance. Additionally, the
table includes the contextual factors of relationship closeness
and relationship length for each case company. A
summary of the four cases aided the cross-case analysis
that is presented in the following sections.