The present era is called the “Information era.” Information has become the most important element for progress in society. To thrive in this modern era, one needs a variety of information, no matter how well versed one is in a field or profession. Psacharopoulous (1982) discusses the necessity of information in the present age. We can reorganize the educational system and redefine scientific research only with the help of information.
Information plays a significant role in our professional and personal lives. People need information to work properly in their fields. Questions that provoked this study include:
• what constitutes a need for information?
• what people think at that particular time?
• what actions people take? and
• what problems are faced while seeking information?