What’s inside: This chapter begins with an introduction to crowdsourcing
as well as a brief history of its origins. We break down some key terms and
concepts and look at the different types of crowdsourcing. We take a look at the
bigger picture, discussing some crucial aspects of crowdsourcing followed by
its pros and cons. Lastly, we conclude the chapter with a brief summary and a
great example of crowdsourcing in the communications industry.
3. Crowdsourcing
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3.1 introduction