Guest folio must be neat and clean, incorrect transaction must not be shown in guest point of view. Any rebate and adjustment must be combined with original transactions.
Retrieve the registration card and supporting documents to verify any account instructions and method of payment
Any last minute charges have to be inquired to protect the late charge and manual post then correct where necessary.
Guest folio must be present to guest for verification and guest acknowledgement.
Method of Payment must be asked
The settled folio has to be only Zero (0) balance folio.
Guest folio must be put in envelope or check out folder prior handling to the guest.