Dear Customer,
please send us the photos of your document in format jpg. as attachment.
Please send a photo of the front and back of your ID card, passport or driving license (a valid government issued document in colour, which has not expired) with hand-written order number on a paper.
We are required to ask you of this as a security measure, so we can be assured that we are dealing with legitimate client, not a scammer.
The information that we want to see is your name, last name, city you live in and the documents expiry date. Other information (photo, serial number etc.) are not important for us and can be hidden.
Please be assured that this is a common procedure, you would be asked for the same by Paypal and many other companies which deal with customers online.
It is a one-off procedure and once it has been completed, we will destroy any and all copies of your identification document.
You will not be asked to provide this information in any further transactions.
We apologise for the inconvenience caused by this process.
Thank you for your cooperation.
Camila