The quality
To assure customer satisfaction, management and staff at every level are instilled with these quality guidelines:
Implement and maintain an effective quality management system.
Establish and monitor measurable objectives.
Comply completely with all applicable statutory and regulatory requirements.
Ensure that all employees are well trained and equipped.
Continuously review and improve our level of service to assure that we not only meet, but exceed, customer expectations.
ESCO's Quality Policy and associated objectives are reaffirmed at every management review meeting, and communicated and understood at every level of the organization.