Based on the experiences of the four 3PLs providers under analysis, the paper makes a set of recommendations for senior management in the sector. Originality/value - The research helps to fill an existing gap in the study of logistics outsourcing in Spain because it analyses logistics outsourcing from the perspective of the 3PLs provider and not from the viewpoint of the outsourcing organisation, as the vast majority
of the studies conducted in Spain have done to date.