Facilities Management has established itself as a key service sector, with ac diverse and highly competitive market of FM
contractors, in-house FM teams, FM vendors, FM consultants and professional FM institutions. [1 2] The
elements of FM range from corporate level in which it contributes to the delivery of strategic and
operational objectives on day-to-day basis.[3] FM was traditionally viewed as the poor relation between
real estate and construction professions, which often-conjuring images of maintenance plants, care-taking
and cleaning.[4]
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