First of all, we would like to express our sincere gratitude to you for your regular patronage to our liner service.
Further to the information above, please be informed that space is tight on APL NORWAY V. 052E; hence, your cargo has been shifted onto APL HOLLAND V. 230E to avoid further delay. Please see below for the changes made in transshipment.
Intended vessel
We are truly sorry and apologize for the inconvenience that this delay have caused, and would like to assure you that we are doing everything possible to minimize the impact caused to you by this delay.
We would like to take this as an opportunity to express our gratitude and make sure that we are doing everything possible to minimize the impact that this unfortunate event might have caused.