Based on the Three-Component Model (TCM) of commitment (Meyer & Allen, 1991;
1997), the TCM Employee Commitment Survey measures three forms of employee
commitment to an organization: desire-based (affective commitment), obligation-based
(normative commitment) and cost-based (continuance commitment). The survey
includes three well-validated scales, the Affective Commitment Scale (ACS), the
Normative Commitment Scale (NCS) and the Continuance Commitment Scale (CCS).
Each is scored separately and can be used to identify the “commitment profile” of
employees within an organization.
This academic version of the TCM Employee Commitment Survey was prepared for
those who intend to use the commitment scales for academic research purposes.
Original and revised versions of the scales are provided in Appendix A. This guide
provides background information on the development of the commitment scales and
addresses general issues pertaining to their use. Appendix B provides a list of
references that you can consult for more information.
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