I AM FORWARDING THE CORRESPONDANCE IN THE ATTACHMENT TO YOU IN THE HOPES THAT YOU MIGHT SHED SOME LIGHT ON THIS FOR ME. BANGKOK BEST RECEIVED A SHIPMENT FROM CAMET IN ITALY AND IT APPEARS THAT ONE OF THE BOXES WAS TAMPERED WITH. THE RESULT BEEING THAT SOME 2770GR OF MERCHANDISE ARE MISSING!
IN MY CORRESPONDANCE WITH BANGKOK BEST I HAVE IMPRESSED UPON THEM THE URGENCY FOR ME TO RECEIVE FROM THEM A DOCUMENT IN WRITING THAT SIMPLY STATES THAT ONE OF THE PACKAGES RECEIVED WAS IN FACT OPENED AND THUS A THEFT SITUATION SEEMS TO BE AT HAND. THIS WRITING/REPORT SHOULD HAVE BEEN ADDRESSED TO YOUR SHIPPING OFFICE AS WELL AS ANY OTHER COMPANY INVOLVED IN THE TRANSPORTATION TO THE OFFICES OF BANGKOK BEST WHERE THE MERCHANDISE WAS IN FACT RECEIVED. TO MY THINKING, A QUICK INSPECTION TO MAKE SURE THAT ALL PACKAGES ARE INTACT SHOULD ALWAYS BE PART OF THE ROUTINE PROCEDURES, THIS TO AVOID ANY UNPLEASANT DISPUTES DOWN THE LINE. IN ANY CASE, UNLESS I HAVE THIS WRITING I CANNOT DO ANYTHING HERE IN ITALY WITH VEGA SPED IN ORDER TO REQUEST THE INSURANCE COMPANY TO REIMBURSE THE STOLEN VALUE OF THE MERCHANDISE. SINCE THE WRITING I HAVE RECEIVED, AS YOU CAN SEE IN THE ATTACHMENTS, IS ONLY IN THAI WRITING, I AM NOT IN A POSITION TO INTERPRET THE MEANING NOR CAN I USE THIS WITH VEGA SPED IN ORDER TO GET THINGS GOING....
YOUR KIND ASSISTANCE IS VERY MUCH APPRECIATED.