My name is Pallapa, I look after Thomson Reuters customers in Natural Gold Trading Ltd. Thank you for your time over the phone today naka.
I am sending you the details about the new RIC in Eikon called “XAU=ALL” that provides actively moving spot gold prices in the market in your Thomson Reuters Eikon screen.
The key difference of this RIC comparing to the original one is that “XAU=ALL” displays all prices from all contributors no matter they are members of London Bullion Market Association (LBMA) or not, so it provides more frequent updates than “XAU=” which displays only prices from LBMA members.
Please look at the screenshot below for a clear comparison between both RICs at an example period of time. Kindly give it a try and if you have any questions or need any assistance on our product, please let me know at any time ka. Thank you.