Good evening. This is Kathy at Cominianicom. Who am I speaking to In fact, K real name may be Kavitha, and she's ably ustomer ryico attendan in Bingalore, a large city in the southern part of India. Bangalore has become India s Center for IT and nowadays it is one of the world's principal call centers. Multinational Corporations frequently hire companies in a to handle services to the customers over the phone: ever hing from tecmac Rupport ca mput lines to credit card transactions, banking. and telenet Cus mers all over the world frequently talk to phone cants in Bangalore.