We have checked with our Germany counterpart and regret to note that we would require your help to fill up the attached form as application for an export license in order to ship your order.
This application will take approximately 4 to 6 weeks, upon which once the application is successful, we can then ship the goods thereafter.
We apologize for the inconvenience & the delay this would cause because this is a new requirement by the European customers beginning April 2014.
 
Please do not hesitate to let us know should you have any queries or require anything further & we will try our best to assist.