7.2 Competence
The organization shall:
a) determine the necessary competence of person(s) doing work under its control that affects performance and effectiveness of the quality management system;
b ensure that these persons are competent on the basis of appropriate education, training, or experience;
c) where take actions to acquire the necessary and evaluate the effectiveness competence, actions taken;
d) retain appropriate documented information as evidence of competence.
NOTE Applicable actions can include, for example, training to, the mentoring of, or the re assignment of currently employed persons; or the the provision of competent persons. hiring or contracting of