What are some of the benefits afforded to organizations implementing voice recognition technologies in these settings? How can you quantify these benefits to assess the value of the investment? Provide several examples from the case.
Benefits
The case study describes several benefits:
• cost savings
• user time savings/increased productivity
• increased level of detail in patient files
• faster updates to patient files (shorter processing times)
Quantified
• count patient visits per hour
• compare system costs to transcription costs
• measure time from patient visit to patient record update
• count words in patient files before and after implementation
Examples from case
• Butler will expand beds but not its IV nursing team
• Fairview will save $2,000 - $3,000 per month
• St. Ann's saves $500,000 per year
• The DoD reports more accurate and detailed patient records