•Order To Delivery:
• Another key process Ford reengineering initiative was Order to Delivery.
- The purpose of the OTD project was to reduce to 15 days the time from a
customer’s order to delivery of the finished project.
- A significant reduction versus the present performance of 45-65 days.
- Pilot studies in 1997 & 1998 identified bottlenecks throughout Ford’s supply
chain, including its marketing, material planning, vehicle production.
‘- Ford’s approach to implement an improved OTD process relied on several
elements:
1. Ongoing forecasting of customer demand from dealers.
2. A minimum of 15 days of vehicles in each assembly plant’s order bank to
increase manufacturing stability.
3. Regional “mixing ccnters” that optimize schedules and deliveries of
finished vehicles.
4. A robust order amendment process to allow vehicles to be amended for
minor colour and trim variations.
- The OTD vision was to create a lean, flexible and predictable process.