If an outright “no” is too difficult, there are other ways to say it: “I’m sorry, I can’t”; “Not right now”; “I can’t make it this time”; “I’d rather not”; “I don’t like that idea” or “No thanks, but maybe next time” are all softer variations of a flat-out “No.” You can also delay your response by saying “I have to think about that” or “Can I get back to you on that?” or “I’m not sure I can do it but I’ll let you know.” Smile when you say “no” to remind yourself you’re doing something positive. It might help to practice what you’re going to say before a situation arises. Sometimes all you need is to have the right answer at the ready.