Dear Jeff,
My name is Nithiwit Sales Manager of CTC System. I would like to feedback you about the ASP change.
Since Josephine have updated the FY16 Partner scheme changes to us few week ago , there is huge amount of discount decrease from 50% to 25% as our partner level.
Customer trend to be very disappointing and frustrating about the bad new they were informed, most of them immediately reject to renew the support from Opentext.
This is effect our revenue and business tremendously and some customer even considering to change the whole system to competitor which is make more sense to them.
I would like you to reconsider the change since this is not making any sense to our customer , we might absolutely loss all business with them including the new license.
Again , Please reconsider!!!