Premium services are offered through the platinum package, which allows customers to sign up for Your 1040Return.com membership ranging between two five years. Though this multiple year package service, customers receive year-round access to the tax preparation software provided to Gold customers, which allows them to continually track changes to their tax basis in securities and periodically evaluate tax implications of possible transactions. Furthermore, Platinum customers receive personalized attention and real-time tax support from qualified income tax specialists, who work on a contract basis, via an online instant messenger program.