Job Description:
implement and evaluate customer events / Marketing communications / Campaigns / activities
Develop strategic direction and execution of all internal and external communications.
Create PR internal and external news, advertorial and advertising.
Prepare business proposals and presentation to get project approval.
Complain Management, first gate way to handle customer complain.
Planning, monitoring budget, and procurement of outsourced communications, event services with goal of maximizing brand awareness, brand value and customer relationships.
Manage & monitor performance reports of each activity, sales tracking and monitoring to ensure it meets customer satisfaction and business justification.