Patient-centered care
Until recently, the model for healthcare delivery remained
the same as it was a century ago, with the hospital and
doctor’s office at the center of the system. Each institution
had volumes of medical files and data, but access to
information and communication could sometimes be lost
in silos along the continuum of healthcare.
Today’s more patient-centered approach encompasses
collaboration and communication among all providers
throughout a person’s care. It engages patients and their
families in decision-making, giving them greater responsibility
for their own health. New modes of delivery and
information tools are now responding to this challenge,
overcoming the concern that reporting has been overfocused
on financial metrics or just what’s available in an
ERP database.
While institutions may not have focused enough on
patient care metrics and data in the past, new performance
management approaches are in step with patientcentered
care. They take reporting out of its silos, and
apply it across functions to manage performance better.
Performance management supports better patient outcomes,
and provides the knowledge to run more effective
organizations. For example, integrating your overall
healthcare strategy through scorecards or strategy maps
with the appropriate underlying reports lets clinicians
understand what drives better care, and helps administrators
see what drives the bottom line. More importantly,
it keeps both financial and care objectives in balance
Patient-centered care
Until recently, the model for healthcare delivery remained
the same as it was a century ago, with the hospital and
doctor’s office at the center of the system. Each institution
had volumes of medical files and data, but access to
information and communication could sometimes be lost
in silos along the continuum of healthcare.
Today’s more patient-centered approach encompasses
collaboration and communication among all providers
throughout a person’s care. It engages patients and their
families in decision-making, giving them greater responsibility
for their own health. New modes of delivery and
information tools are now responding to this challenge,
overcoming the concern that reporting has been overfocused
on financial metrics or just what’s available in an
ERP database.
While institutions may not have focused enough on
patient care metrics and data in the past, new performance
management approaches are in step with patientcentered
care. They take reporting out of its silos, and
apply it across functions to manage performance better.
Performance management supports better patient outcomes,
and provides the knowledge to run more effective
organizations. For example, integrating your overall
healthcare strategy through scorecards or strategy maps
with the appropriate underlying reports lets clinicians
understand what drives better care, and helps administrators
see what drives the bottom line. More importantly,
it keeps both financial and care objectives in balance
การแปล กรุณารอสักครู่..
