Additionally, the skills that we can be developed in the organization while on duty and solve the problem by using resourcefulness to solve in situation at that time or prevent force majeure occurred again such as assuming passenger caused a quarrel in flight. We will need to control events that happened before for avoiding noisy disturbance to other passengers. Then, I will separate both passengers to suspend consciousness and ask them the two sides about what's happened. And then let the captain know what happened after the events controlled the situation. Then, the event announced that disturb other passengers and now control the situation.