Perspective two: Emmy, 86 years old, patient in Ward X:
My name is Emmy. I am a holocaust survivor and I have awful pain; I don’t recognise anything or anyone in this dreadful place. Everyone is on the run and there are loud noises everywhere. I do know that if you go to the shower you don’t come back. I need to pass water but they have tied me down and I can’t get to the lavatory. They say the doctor is coming but I’ve heard they do awful experiments so I must try to escape.