K. Au checked the room status before she went on floor.
However, the room was under DND so she again called back
to club to recheck on the room status. In the system, it was
C/O. So she knocked the door before entering after no
respond. Unfortunately she met the guest while packing the
luggages. She immediatley apologised and offered the
packing service together luggages transferring. the guests
was okay and didnt mind at all.