Can you send some photos as the result of your action ?
Regretfully Inform all of you that no one replied to my message.
So I do not know whether you took action or not.
K. Komsan
Before you told me you would coach staff about business manner of e-mailing with similar problem as attached.
How did concerned staff improve ? Or ignored my order ?
If ignore, I have to consider punishment. Because it is second time.