First, Sorry it's taken so long to write. I am very sorry for the inconvenience .BTS Provides a full range of corporate travel service. We are highly experienced in handling the requirements. It was terrible about the incident. I have to apologize to senior executives at NeoTech for poor standard of service you received. I hope you will understand what is happened. I want to explain and for to demonstrate responsibility in this please accept my apologize for the inconvenience.
I hope you find these offer and satisfying the expectations of you. This is the least we can do to NeoTech Head of Travel for unintentional inconvenience. To prevent the problem and ensure that this will not happen again for customers. Now, We know many problem for the inconvenience. The policy principle provide the most effective. Comfort satisfying more customers. We looking for develop our business. We appreciate your understanding regarding this matter. Please accept our apology if this has caused much inconvenience. If we can be of further assistance, please do not hesitate to contact us again, also please accept our apology if this caused you much inconvenience