In the first period of internship, I quire had a problem of the work schudle because 2 days first I had to work on the morning shift and then the last 2 days I had to work in the evening, So some night I cannot sleep because of the abnormal time but I have to wake up early for work in the next day. However one week later I quire familiar with this schedule and this not be my problem after.
And the last problem of work is about communication with Chinese’s passenger because sometime I speak English and they cannot understand at all. So I had solve this problem by learning about some Chinese’s words that useful for my work. For example please take your baggage to x-ray again, How many person of you? And waiting please. And sometime body language is very usrful. After that my flight to Shanghai was run smoothly always.
In my opinion, I suggest the airline to hired one Chinese translator for flight to Shanghai because of sometime of misunderstanding will occur the problem, so just one Chinese translator or one of officer that can speak Chinese will avoiding any mistaken further.