kitt
Upon checking, the negative balance has something to do with the settlement of match "Al Jahra (ET) -vs- Khaitan SC (ET)".
kitt
You have won your bet on this match during its initial settlement of HT 0:1 / FT 1:2.
kitt
However, after thorough investigation, our relevant team has found out that the match was abandoned during second half, resulting to this bet being voided.
kitt
After the amendment, your winnings plus the original stake were both deducted from your account and hence the negative balance.
kitt
We may advise you to contact your associate to discuss and arrange your balance from negative to normal credit.
kitt
For your reference, below is the posted announcement regarding the aforementioned match:
kitt
Football: [12/08/2015] Match between "Al Jahra (ET) -vs- Khaitan SC (ET)" was abandoned during second half, all bets taken except those which have been unconditionally determined, are rendered VOID invoking General Sports Rules no. 13.