The relationship investment model, another branch of the RC paradigm, is more cognition-oriented. It posits relationship commitment mediating the impact of relationship satisfaction, relationship investment and attractiveness of relationship
alternatives on brand loyalty. Relationship satisfaction level refers to the sum of positive versus negative evaluations about the relationship partner; relationship investment describes the financial resources, cognitive efforts and time put into a particular relationship; attractiveness of relationship alternatives refers to the judgment derived from comparing a partner and other alternative partners; (e.g. Geyer et al., 1991). Such researchers as Nysveen et al. (2005), Sung and Campbell (2007), Breivik and Thorbjørnsen (2008) and Li and Petrick (2008) use the relationship investment theory on studying a variety of physical-product and service brands, and in general confirm its predictability of brand loyalty. In contrast to the commitment-trust model, the relationship investment model does not include relationship trust as an
exogenous construct. Besides, it concentrates more on the cognitive aspect of commitment. Apparently, the researchers of the relationship investment model tend to accentuate the calculative nature of relationship commitment, which is determined by calculating the financial resources, cognitive efforts and time invested in the relationship as well as the attractiveness of the current relational partner in comparison to other possible alternatives.
The relationship investment model, another branch of the RC paradigm, is more cognition-oriented. It posits relationship commitment mediating the impact of relationship satisfaction, relationship investment and attractiveness of relationshipalternatives on brand loyalty. Relationship satisfaction level refers to the sum of positive versus negative evaluations about the relationship partner; relationship investment describes the financial resources, cognitive efforts and time put into a particular relationship; attractiveness of relationship alternatives refers to the judgment derived from comparing a partner and other alternative partners; (e.g. Geyer et al., 1991). Such researchers as Nysveen et al. (2005), Sung and Campbell (2007), Breivik and Thorbjørnsen (2008) and Li and Petrick (2008) use the relationship investment theory on studying a variety of physical-product and service brands, and in general confirm its predictability of brand loyalty. In contrast to the commitment-trust model, the relationship investment model does not include relationship trust as anexogenous construct. Besides, it concentrates more on the cognitive aspect of commitment. Apparently, the researchers of the relationship investment model tend to accentuate the calculative nature of relationship commitment, which is determined by calculating the financial resources, cognitive efforts and time invested in the relationship as well as the attractiveness of the current relational partner in comparison to other possible alternatives.
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