I’m writing to you regarding the power interruption many times in 304IP recently that caused high impact to our machine breakdown and production line stop.
Only this week, there were two times of electricity outrage and electricity tripped that we are still waiting for the official investigation report.
From this insecure electricity supply, we lost not only the cost for machine maintenance and production line recovery more than 200,000 baht each time
but also the confidence we had have in the Industrial park that once promoted the water and electricity supply guarantee.
We do need to bring this to your full attention after we keep quiet and patient for this situation for long time.
We will share you the summary of exact amount that cost us since the beginning of this year from this problem.
Then we need your clear explanation and solid action to solve this issue right away.
We are also looking forward to meeting with you more often to hear what you will do to improve your 304IP customer service.