First the possible "scam" part. We stayed three nights in this hotel. My daughter lives in Thailand teaching English. We had 400 baht leftover (only about $12, but still, there, 400 baht goes a long way.) Upon our leaving at 4am, I had the money wrapped in paper in an addressed envelope. I asked the desk staff if they had stamps, they said they did not, but that 7-11 on the corner had them. Our door man said that he had them and gave us one and said he would take the letter. I told him it had important school papers for my daughter. There were a number of folks in Bangkok ready to scam us (none in any other part of Thailand). I had no idea that an employee would have tried it. I did write to the hotel about 10 days later, non-accusatory, just if they could look into my letter. I never heard back from them. This part is disturbing. I would never expect them to compensate me for it, but an email back would have been professional.
Now for the rest of the review: Can't beat the location to the sky train. We first got an old tired room with silver lame' puffy 'pillows' on the walls. Looked like George Jetson meets Disney's tomorrow world. Upon opening the blinds, we were facing a brick wall not two feet away. We had paid extra for an upgraded room and my husband spoke to the manager and our room was changed the next day. The day manager was very professional. The rooftop pool was very nice. I had read a number of reviews that said there was alge and it was dirty, we did not encounter any of that. We needed a rest and had one dinner at the hotel. I was missing Western food after 18 days in Thailand and opted for the pasta carbonara. My husband got Thai and they were both surprisingly good and the prices very reasonable. Breakfast was good, with both Thai and western offerings. I like lemon in my tea and the supervisor of the kitchen left to go get it and was very accommodating. We had read some reviews about the AC being loud and not working well. Our room AC was a bit loud, but not enough to keep us awake, however, there was a pretty constant humm next to our bathroom that sounded like a dryer running. The beds were extremely comfortable. Coffee maker and fridge in room. If you stay here, you must to to "Eat Me" bar and restaurant for a cocktail. "Pop" was our bartender. Ask him to make you something creative, you wont be disappointed.