Sommerfeld, Krambeck, Semmann, and Milinski (2007) state that gossip facilitates the
level of reciprocity and contributes to group dynamics. However, this research found that
JRG not only predicted ECN but also mediated the relationship between PCV and ECN.
Another finding was that both AS and PCV predicted JRG. Based on these findings, the
authors suggest that managers should be cautious about JRG in the workplace, as such
gossip affects their workforce and causes cynical behaviour amongst employees.
If applicable, a clear HR policy or practice should be implemented to reduce the
occurrence of JRG in the workplace. If this policy or practice is not applicable, at least, a
work ethos of anti-job gossip should be created, promoted and sustained.