1003
Ms.Shin Yen Wu &Ms.Shin Yen Period : 18-20 June 2016 Rate : Code TG 20 Room Rate : THB 2,000++ Nationality :Taiwan
Fire alarm alert in SEC control room.
10:00 hrs
10:00 hrs
Regarding for security and safety concern,FOM has call to the room to check up with guest.Guest has informed that they has taken a shower.FOM extend apologies for this incovenience.Guest was understood.
N/A
FOM
1505
Vacant room
Fire alarm alert in SEC control room.
10:00 hrs
10:00 hrs
FOM went to the room but there was Vacant room.FOM considered as fire alarm false.FOM informed Security team to reset the system.
N/A
FOM
1004
Vacant room
Fire alarm alert in SEC control room.
10:00 hrs
10:00 hrs
FOM went to the room but there was Vacant room.FOM considered as fire alarm false.FOM informed Security team to reset the system.
N/A
FOM
1009
Mr.Werner Maria Francus Period : 20-24 June 2016 Rate Code : FLLE1 Room Rate : THB 2,650++ Nationality : Belgium
Guest has informed that he has heard the water dripping on the ceiling above the shower.
18:30hrs
18:30 hrs
DM has informed ENG to recheck in the room.ENG has checked but do not any water dripping sound anywhere in the room.DM has sent a message to guest room and waiting for guest feedback.
N/A
Popo/DM
1005
Mr.Kin Nam Lau & Mr.Chi Ng Period : 19-21 June 2016 Rate code : FLEE1 Room Rate : THB 2,700++ Nationality : Hong kong
Fire alarm alert in SEC control room.
20:20 hrs
20:20 hrs
Regarding for security and safety concern,DM has call to the room to check up with guest.Guest has informed that they has taken a shower.DM extend apologies for this incovenience.Guest was understood.
N/A
Popo/DM
1502
Mr. Joo JinyoungPeriod : 20 - 23 June 2016Rate Code : LDR2N37Room Rate : THB 2,000 NetNationality : Korea
Guest called to frondesk due to the A/C was very noisy and he could not sleep.
1:30
1:50
Engineering went to guest room and try to fix but couldn't, offer new room to move and ask engineering to double check before the guest move and now guest staying in room 1203.
N/A
Nana/DM
1513
Mr. Beak Mu KyungPeriod : 19-20 June 16Rate Code : FL1KDRoom Rate : THB 2,400++Nationality : Korean
Fire alarm alert in SEC control room.
21:10
21:10
Regarding for security and safety concern,DM has call to the room to check up with guest.Guest has informed that he has taken a shower.DM extend apologies for this incovenience.Guest was understood but he has informed that this is was annoying when when he guest a shower.
N/A
Popo/DM
GeneralWomen Locker Room7th Floor
Due to a heavy rain last night, we have a water leaking to the public area and staff area as picture as attached
2:00
Pending
DM has checked all the public area though out the guest floor and found a water leaking in many area. DM has inform HK to clean up the area and engineering to recheck the area that was leaking to further maintenance process.
N/A
Nana/DM
General9th Floor
Due to a heavy rain last night, we have a water leaking to the public area and staff area as picture as attached
2:00
Pending
DM has checked all the public area though out the guest floor and found a water leaking in many area. DM has inform HK to clean up the area and engineering to recheck the area that was leaking to further maintenance process.
N/A
Nana/DM
GeneralLobby Area
Due to a heavy rain last night, we have a water leaking to the public area and staff area as picture as attached
2:00
Pending
DM has checked all the public area though out the guest floor and found a water leaking in many area. DM has inform HK to clean up the area and engineering to recheck