We have made payment to your Dec 2015 Cash expense on 19 Jan 2016.
I do not understand why you still sent to me. You should be sending the Jan 2016 cash expense report instead.
There may be some WORX issues with your phone.
Can you kindly do the same, follow the instructions below to re-enroll your phone, if there are any other issues, please contact LE China IT Helpdesk.