Security and cheques
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There are risks involved in any form of payments: cheques are no exception. These can be minimised by:
Checking the identity of the drawer
Checking the card and account are valid
Following the procedures for accepting cheques
Asking the customer to write their name and address on the back of the cheque - in some cases customers may be allowed to pay higher amounts than the guarantee card allows in which case this procedure is particularly advisable.
If the cheque card or account shows up on a withdrawn list then follow procedures usually:
1. Retain the invalid card
2. Inform your supervisor
3. Tactfully inform the customer or if fraud is suspected contact the police attempting to detain the client without arousing suspicion.