We explain to customer already but customer refer to past ship(4-5ship) this is not a problem and they also confirmed the same.
If the other customer we already may be cancle the sale but this is customer of Thai Beverage group, If we do not resolve this problem, it is up to all four of the sugar factory in this group of companies.
We try explain to customer already but engineer's customer he has so foolish.
I hope you will understand me.