You will have to discard some of your old assumptions and habits and put some real time and work into making your enterprise tough and flexible. If you do so, you will be surprised by the opportunities and energy that will emerge The following rules will help to introduce change and to monitor it systematically. at the same time, you want to start assessing its impact on productivity, have a look at Section 1 in Part 2.
Once you have decided what improvements you want lo implement, you may wish to list them; this is the basis of your action plan. If necessary, you can also prepare lists of improvements for each technical theme. You will find a model of a blank and completed form in Section 7 of Part 2
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