Scope of good and services:• Good is get tangible physical attribute assembled in an identifiable from to provide want satisfaction to customers.• Services is an identifiable, intangible activity that is the main object of transaction designed to provide that want satisfaction to customer.Service profit –seeking organization Industries Classification ExampleMedical & health care Diagnostic services, hospitalization nursing & all other medical related service.Communication Telephone fax, e –mail, internetTransportation Private state transport.Recreation & entertainment Amusement parks, cinema halls, DJ service etc. 4