Express warranties
As a business you may make extra promises or representations verbally or in writing about the quality or standard of a good.
This may, for example, refer to:
the quality, state, condition, performance or characteristics of the good
what the good can do and for how long
the availability of servicing, supply of parts or identical goods.
For example, if you sell a book shelf and advise the consumer that it can hold up to 100 kilograms. This a statement about what the good can do and it must meet that standard.
When you provide such a warranty, under the consumer guarantees you automatically guarantee that the goods will meet this warranty.
If such a claim does not hold true, the consumer can assert their rights under this consumer guarantee.