Rohit Narang joined Apex Computers

Rohit Narang joined Apex Computers (Apex) in November after a
successful stint at Zen Computers (Zen), where he had worked as an assistant
programmer. Rohit felt that Apex offered better career prospects, as it was
growing much faster than Zen, which was a relatively small company. Although
Rohit had enjoyed working there, he realized that to grow further in his field, he
would have to join a bigger company, and preferable one that handled
international projects. He was sure he would excel in his position at Apex, just as
he had done in his old job at Zen.
Rohit joined as a Senior Programmer at Apex, with a handsome pay hike.
Apex had international operations and there was more than a slim chance that
he would be sent to USA or the UK on a project. Knowing that this would give
him a lot of exposure, besides looking good on his resume, Rohit was quite
excited about his new job.
Rohit joined Aparna Mehta’s five-member team at Apex. He had met
Aparna during the orientation sessions, and was looking forward to working
under her. His team members seemed warm and friendly, and comfortable with
their work. He introduced himself to the team members and got to know more
about each of them.
Wanting to know more about his boss, he casually asked Dipti, one of the
team members, about Aparna. Dipti said, “Aparna does not interfere with our
work. In fact, you could even say that she tries to ignore us as much as she can.”
Rohit was surprised by the comment but decided that Aparna was
probably leaving them alone to do their work without any guidance, in order to
allow them to realize their full potential.
At Zen, Rohit had worked under Suresh Reddy and had looked up to him
as a guide and mentor – always guiding, but never interfering. Suresh had let
Rohit make his own mistakes and learn from them. He had always encouraged
individual ideas, and let the team dicover the flaws, if any, through discussion
and experience.
He rarely held an individual member of his team responsible if the team as
a whole failed to deliver – for him the responsibility for any failure was collective.
Rohit remembered telling his colleagues at Zen that the ideal boss would be
someone who did not interfere with his/her subordinate’s work.
Rohit wanted to believe that Aparna too was the non-interfering type. It
that was the case, surely her non-interference would only help him t grow.
In his first week at work, Rohit found the atmosphere at the office a bit
dull. However, he was quite excited. His team had been assigned a new project
and was facing a few glitches with the new software. He had thought about the
problem till late in the night and had come up with several possible solutions.
He could not wait to discuss them with his team and Aparna. He smiled to
himself when he thought of how Aparna would react when he told her that he
had come up with several possible solutions to the problem. He was sure she
would be happy with his having put in so much effort into the project, right from
day one.
He was daydreaming about all the praise that he was going to get when
Aparna walked into the office. Rohit waited for her to go into her cabin, and
after five minutes, called her up, asking to see her.
She asked him to come in after tem minutes. When he went in, she looked
at him blankly and asked, “Yes?” Not sure whether she had recognized him,
Rohit introduced himself. She said, “Ok, but why did you want to meet me?”
Rohit started to tell her about the problems they were having with the
software. But before he could even finish, she told him that she was busy with
other things, and that she would send an email with the solution to all the
members of the team by the end of the day, and that they could then
implement it immediately.
Rohit was somewhat taken aback. However, ever the optimist, he thought
that she had perhaps already discussed the matter with the team.
Rohit came out of Aparna’s cabin and went straight to where his team
members sat. he thought it would still be nice to bounce ideas off them and also
to see what solutions others might come up with. He told them of all the solutions
he had in mind.
He waited for the others to come up with their suggestions but not one of
them spoke up. He was surprised, and asked them point-blank why they were so
disinterested.
Sanjay, one of the team members, said, “What is the point in our
discussing these things? Aparna is not going to have time to listen to us on
discuss anything. She will just give us the solution she thinks is best, and we will just
do what she tells us to do; why waste everyone’s time?”
Rohit felt his heart sink. Was this the way things worked over here?
However, he refused to lose heart and thought that maybe, he could change
things a little.
But as the days went by, Rohit realized that Aparna was the complete
opposite of his old boss. While she was efficient at what she did and extremely
intelligent, she had neither the time nor the inclination to groom her
subordinates.
Her solutions to problem were always correct, but she was not willing to
discuss or debate the merits of any other ideas that her team might have. She
did not hold the team down to their deadlines not did she ever interfere.
In fact, she rarely said anything at all! If work did not get finished on time,
she would just blame her team, and totally disassociate herself from them.
Time and again, Rohit found himself thinking of Sureshm his old boss, and
of how he had been such a positive influence. Aparan, on the other hand, even
without actively doing anything, had managed to significantly lower his
motivation levels.
Rohit gradually began to lose interest in his work – it had become too
mechanical for his taste. He didn’t really need to think; his boss had all the
answers.
He was learning nothing new, and he felt his career was going nowhere.
As he became more and more discouraged, his performance suffered. From
being someone with immense promise and potential Rohit was now in danger
of becoming just another mediocre techie.
Questions for Discussion
1. What, according to you, were the reasons for Rohit’s
disillusionment? Answer the question using Maslow’s Hierarchy of
Needs.
2. What should Rohit do to resolve his situation? What can a team
leader do to ensure high levels of motivation among his/her team
members?

ผลลัพธ์ (ม้ง) 1:

Rohit Narang nkaus Computers Apex (Apex) thaum lub kaum ib hlis tom qab lub zoo stint nyob Zen Computers (Zen), uas nws tau ua hauj lwm ua tus pab programmer. Rohit muaj tias Apex kam zoo hauj lwm prospects, raws li nws yog hlob npaum sai dua Zen, uas yog lub tuam txhab muaj tsawg. Txawm tias Rohit muaj enjoyed ua haujlwm rau lawv, nws pom tau hais tias kom loj hlob ntxiv nyob rau hauv nws daim teb, nws yuav tau mus koom nrog lub tuam txhab loj, thiab ib tug preferable leej twg tej yaam num thoob ntiaj teb. Nws paub hais tias nws yuav mus zoo ua nws txoj hauj lwm hauv Apex, yog vim li nws tau ua nyob hauv nws txoj hauj lwm qub ntawm Zen.Rohit nkaus li kev Programmer nyob Apex, muaj ib tug zoo nraug them mus kev.Apex muaj haujlwm thoob ntiaj teb thiab muaj ib ntau tshaj ib tug slim chance uas nws yuav muab xa mus rau teb chaws USA los yog cov UK rau ib qhov project. Paub txog hais tias qhov no muab xavnws raug lo saib zoo rau qhov nws xav tau kev, ntau Rohit heev heev zoo siab heev txog nws cov hauj lwm tshiab.Rohit nkaus tsib tug Aparna Mehta pab neeg ntawm Apex. Nws tau ntsib Aparna thaum zaug orientation, thiab tau nrhiav rau pem hauv ntej kom ua hauj lwm nyob hauv nws. Nws pab neeg seemed sov thiab tus phooj ywg, thiab xis lawv ua hauj lwm. Nws nkag tau nws tus kheej rau cov kev pab neeg thiab txais paub hais txog txhua yam ntawm lawv.Xav paub ntau ntxiv txog tus thawj, nws casually kom Dipti, yog ib tus pab neeg, txog Aparna. Dipti hais tias, "Aparna tsis txuam nrog peb ua hauj lwm. Qhov tseeb, koj yuav txawm hais tias nws ncav mus muab las mees peb ntau li ntau tau nws." Rohit twb ras los ntawm tus saib tiam sis txiav txim siab hais tias Aparna twb tej zaum ces lawv mus ua cov hauj lwm uas tsis muaj kev taw qhia, hauv order los nyob ib leeg pub kom paub hauv tej zaum lawv daim ntawv qhia txog lawv.Ntawm Zen, Rohit yuav tsum ua haujlwm nyob hauv Suresh Reddy thiab tau ntsia nws ua ib daim ntawv qhia thiab saib – ib txwm guiding, tiam sis yeej tsis teeb liab ntsais. Suresh muaj cia Rohit yuam nws tus kheej thiab paub los ntawm lawv. Nws yuav tsum nco ntsoov thov nej tsam ces tug tswv yim, thiab cia lub pab (team) dicover flaws, yog los ntawm kev sib tham thiab kawm txawj.Nws tsis tshua nyob li ib tug ntawm pab neeg no nws yog lub luag hauj lwm yog hais tias ib tug neeg pab neeg no ua tus kheej tau tejyam uas xa – rau nws lub luag hauj lwm rau cov tsis ua hauj lwm tau ib.Rohit txog qhia nws lug txhawb cov miv ntawm Zen tus nais zoo tagnrho yuav ib tug neeg twg tsis cuam tshuam nrog cov hauj lwm uas nws lub subordinate.Rohit xav kom ntseeg tau tias Aparna thiab yog hom non-cov teeb liab ntsais. Nwsuas yog rooj plaub no, muaj tseeb nws tsis-cuam yuav tsuas pab nws t loj hlob tuaj.Thaum nws thawj lub limtiam tom hauj lwm, Rohit pom cov cua ntawm lub chaw ua hauj lwm me ntsis npub. Tiam sis, nws yog pog heev. Nws pab neeg tau nyiaj no muaj ib qhov tshiab thiab tig xubntias ob peb glitches nrog tus tshiab software. Nws xav tau hais txog qhov teeb meem mam nyob lig hmo ntuj thiab twb yuav los nrog ob peb lub ntsiab tau.Nws yuav tsis tos tham nrog nws pab (team) thiab cov Aparna. Nws luag nyav nws tus kheej thaum nws xav txog seb Aparna puas hnov mob thaum nws hais rau nws tias nws twb yuav los nrog ob peb lub ntsiab tau qhov teeb meem. Nws kom nws yuav zoo siab nrog nws muaj muab tso rau hauv dag zog heev rau hauv peb tes num, muaj cai tawm ib hnub twg.Nws yog daydreaming txog tag nrho cov qhuas tias nws twb yuav mus thaum twg Aparna taug kev mus rau lub chaw ua hauj lwm. Rohit tos kom nws mus rau hauv nws cov alarm, thiab tom qab tsib feeb, hu nws tuaj, thov mus saib nws.Nws kom nws tuaj nyob rau tom qab tem feeb. Thaum nws mus rau hauv, nws ntsia thaum nws blankly thiab nug, "Yog?" Tsis paub meej hais tias nws twb paub nws,Rohit nkag tau rau nws tus kheej. Nws hais tias, "aws, tab sis yog vim li cas ho koj xav ntsib kuv?" Rohit pib qhia nws txog cov teeb meem uas lawv coj nrog cov software. Tab sis ua ntej nws yuav txawm tag, nws hais rau nws tias nws tau tes lwm yam, thiab tias nws yuav xa tuaj rau tus email nrog rau cov tshuaj kom tag nrho cov tswv cuab ntawm pab neeg no los xaus rau hnub ntawd, thiab kom lawv ua ces siv nws tam sim ntawd.Rohit yog dog dig noj aback. Tiam sis, puas optimist, nws xav li cas tias nws muaj kab tias twb tham cov teeb meem uas lub pab (team).Rohit tuaj hauv Aparna lub alarm thiab mus ncaj nraim mus rau qhov twg nws pab cov neeg zaum. nws xav tias nws tseem yuav zoo thaws tswv yim tua nws thiab tseem saib seb lub ntsiab lwm tus tej zaum yuav los nrog. Nws hais rau lawv tas nrho lub ntsiab nws muaj nyob rau hauv lub hlwb.Nws tos rau lwm tus yuav tuaj nrog cov tswv yim lawv tiam sis tsis yog ib tus lawv hais. Nws ceeb, thiab kom lawv point-blank yog vim li cas lawv thiaj disinterested.Sanjay, yog ib qhov pab neeg, txawm hais tias, "dab tsi yog tus taw tes rau pebtawm tswv yim txog tej no? Aparna tsis yuav muaj sijhawm txaus rau peb mloog tham txog dab tsi. Nws yuav cia li muab peb muab xav tias nws zoo tshaj, thiab peb yuav cia li yuav ua li cas nws twb qhia peb ua; vim li cas thiaj khib txhua lub sij hawm?"Rohit muaj nws cov dab dej plawv kev. Qhov no puas yog li tej haujlwm no? Tiam sis, nws tsis kam mus poob rau lub plawv thiab xav ntawd tej zaum, nws yeej hloov yam ib tsawg.Tab sis, thaum lub hnub dhua, Rohit pom tau hais tias Aparna yog lub teb ntxeev lus txog nws tus qub nais. Thaum nws tau npaum ntawm nws ho zoo li cas thiab tsis tshua muaj neeg ntse, nws muaj tej nuj nqis rau lub sij hawm los yog cov inclination los groom nws subordinates.Nws dlaws teeb meem los yeej yog lawm, tab sis nws tsis kam tham los debate Hearing muaj lwm yam tswv yim uas nws cov lus no tej zaum yuav muaj qhov. Nws ho tsis tuav cov team mus ua lawv deadlines tsis tau nws puas cuam tshuam.Tiag, nws tsis tshua hais dab tsi hlo! Yog hais tias ua hauj lwm puas tau tsis tau tas rau lub sij hawm,nws yuav cia li kiam nws pab neeg, thiab lig disassociate nws tus kheej los ntawm lawv.Ua ke dua, Rohit nrhiav tau nws tus kheej xav ntawm Sureshm tus nais qub, thiab uas li cas nws twb tau tej lub zoo feem xyuam rau txoj. Aparan, ntawm tus tod tes, txawm tsis tau txawj ntau ua dab tsi, yuav tsum tswj kom nws txo nws txug theem.Rohit maj mam pib tsis txaus siab rau qhov nws ua hauj lwm – nws twb yuav dhau txhua yam rau nws saj. Nws tsis tshua lam xav hais tias; nws tus nais muaj tag nrho cov cov lus teb.Nws twb kawm tsis muaj dab tsi tshiab, thiab nws muaj nws cov hauj lwm ntawd mus nowhere.Thaum nws mus ua poob siab ntau dua li, nws kev kawm raug kev nyuaj. Ntawm yog ib tug neeg muaj kev nco kev cog lus thiab tej Rohit yog tam sim no nyob nyab xeeb ntawm kab nruab nrab techie lwm xwb.Yog muaj lus nug txog kev sib sab laj 1. yuav ua li cas, raws li koj, yog vim li cas cov Rohit disillusionment? Teb lo lus nug uas siv cov Maslow tus Hierarchy ntawm Xav tau kev pab.2. yuav ua li cas Rohit daws nws tej teeb meem no? Ib pab neeg no yuav zoo li cas thawj coj ua kom theem txug ntawm lub pab (team) neeg?