x any problem that arises because the PARTNER or End User has altered the Software or that arises from the use of the Software in breach of license provisions, or on a hardware environment or in connection with a software environment other than as described in the pertinent documentation. SAP does not provide Maintenance Services and shall not be required to provide Maintenance Services for any databases, on which SQL-queries were executed manually or via triggers, which modify datasets or data structures within a Software database. These queries include update-, delete- and drop-statements.