After paying lot money to stay here ,apart from the room everything else is very pure ,gym everything is out of order,2 restaurant service and food is very average,this our 8 times in Koh Chang and this is only place staff don't smiles,that's why both restaurant always empty,we try to bring to the manger attention that we weren't happy with service,she laughed at us,we still have to Tolerate few more days bef we go back. I will try and get my money back from my credit card when back in uk.