Dear Wanvipa Taipensuk,
You order is currently frozen, due to the sellers suspicious trading activities.
We have suspended this seller’s account because we have detected unsafe trading activities. We have therefore requested the seller to provide sufficient evidence, such as shipping documents and certificates which they must provide within 3 business days (not calendar days).
If the seller fails to provide any evidence within 3 business days, we will issue you with a full refund. In the event the seller does provide evidence, it could take about 15 business days for the case to be resolved.
We apologize for this inconvenience. At AliExpress, we are committed and always taking steps in improving our customers shopping experience and to the protection of both the buyer’s and seller’s interests.
Your understanding and cooperation are highly appreciated.