The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Add a message to the buy Dear friend, I am afraid it maybe lost now, I am willing to resend or refund you as compensation, which one do you want? Please dont worry. Pls do not leave us neutral or negative feedback.Look forward your reply.er"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this request in the Resolution Center.