Chapter 1
Marketing concepts
The most basic concept underlying marketing is that. Of human needs and wants
People have almost unlimited wants and needs but limited product they choose product that produce the most satisfaction for their money. When back by buying power, want and need become
Demands.
So need and want - demands
Different demands base on peoples in comes
Marketing concept is more recent business philosophy
The marketing concept holds that of achieving organizational goals depends on determining the needs and whans of target market and delivering the desired satisfaction more effectively and efficently than competitiors (direct and lndirect)
Concept of sales
The selling concept hold that consumers will not buy enough of the organization's product unless the organiZation undertake the selling and promotion effort.
The aim of a selling focus is to get every possiple sale.
For the hotel industry is selling through quality in term of services and products