manager mentioned that testing could be done locally through contacts he has at the university-and for a better price.However,this had not been followed up and no explanation was given.
In addition,a manager noted the importance that the Western partner supports the local people,especially related to fair wages and minimizing layoffs.In 1989,when the quota systems changed and privatization began in Hungary, many companies closed and in general unemployment soared.the Austrian philosophy that originally emphasized that people should be satisfied,well paid and well trained became less important to maintain because of the glut of willing employees. this manager mentioned not only did worker morale decline,but so did quality.there was fewer staff, people worked more.to make matters worse,workers took second jobs to make additional income,a practice the Austrians did not want to support.
The Strategic Initiative
in a manner not at all customary under a Socialist system,the company motto has for some time been "the customer is the king." This typically "Western" philosophy is the pride of the Hungarian General Manager Mr.Csabai/as he seeks to develop the operation to prove the excellence of Hungarian workers and products. He mentioned,
We can not defeat the Communist system through war,but through the development of the economy. Under the communist system people traveled or ate,but were not focused on investment and technology.the company would go to bankruptcy.
the general manager aims to make Roofex the premier supplier of roof tiles in the Hungarian marketplace.He outlined what that the strategy of placing the customer first began at a time when "thinking was not natural." Further,
perhaps success lies in these things. Our system changed in thinking and we began six years earlier than other companies. It is not simple. people can understand and have a positive attitude because they can hear another motto. And they are surprised how such things can occur here in Hungary.Of course,there were mistakes.
the general Manager's adoption of a quality and customer-oriented focus might be partially explained by his broad and international experience.Mr.csabai trained at the technical university as an electrician,also playing on the basketball team. Due to his sports involvement he had the opportunity to travel to France,Germany,Italy and Austria.He mentioned he made numerous contacts in the west over these years,as well as studied he made numerous contacts in the west over these years,as well as studied economics. in 1980,Mr.Csabai became the "chief for investments" in a large company of 20,000 employees. He