In today’s fast-paced operations, it is easy to assume the purpose for any process. We may have inherited processes or take for granted that our processes are working by gathering KPIs. Such indicators are important, but without truly understanding the financial impact of processes, we can—unknowingly—leave significant revenue on the table. Whether you are a CEO, a plant manager, supervisor, engineer or senior operator, knowing process success factors is fundamental to operational performance. That’s a given, isn’t it?