alutations, Summoner!
Claire here, One of the Sacred Guardians of Merith, reporting in!
My power is that of the Gods! If you mean to use my power, then fret not as I shall fight by thy side and all your concerns will perish by my Blaze Lance!
Thank you for contacting us. We appreciate the screenshot of your Purchase History that you have provided us.
However, to properly assist you with your concern, kindly provide us an unedited screenshot of your purchase receipt/invoice that was sent to your email address..
If you don't have it on your email (Inbox or Spam), you can directly contact your app provider and request for a copy of your purchase receipt..
Please be reminded that the receipts are strictly required to verify your claim; we will not be able to properly process your case if we do not have the said requirements above, kindly bear with us for this one..
Thank you, we'll be waiting for your response..
Should you have any other inquiries, feel free to contact us anytime.
For now I must go, as the Holy Emperor Karna Masta is in need of my assistance.