According to Peplau .her process of communication
was a means to promote favorable changes in patient
behaviors. Her model defined health in a broad sense, as the
forward movement of the personality and human processes
In each of these phases the nurse-patient
relationship has certain nurse and patient behaviors andpurpose. The nurse uses the nurse-patient relationship to
assess the patient’s psychological, emotional, and spiritual
needs with learned communication skills, personal strengths,
and an understanding of human behavior. The result is to
produce desirable goals that benefit the patient. In any patient
setting, trust occurs when the patient is confident in the
nurse’s conveyance of integrity and reliability. It is through
the nurse-patient relationship that the nurse can express
empathy toward the patient. From this perspective empathy
is the ability to perceive the meaning and feelings of the
patient and to communicate that understanding to the patient